When the dust and grime from the city leaves the marks on your windows, it is time to find a reliable and professional window cleaning company to work with. In Vancouver, there are a number of different companies that promise “the best cleaning” but many of them do not always deliver on their promises. Today we will take a look at the things you need to look for when it comes to choosing whom to work with in the window cleaning industry.
Check Online Reputation & Testimonials
Cleaning companies need to have a good reputation online before you hire them. You probably already know that, but we are going to walk you though the exact places you should check before hiring the company.
1. Google Reviews.
Just like any service provider, cleaning companies will have their customers share their feedback about the work they have done on Google. It is an industry standard to see at least 10 positive google reviews from a cleaning company. Watch out for reviews with photos and details about the work completed, since those are the most genuine reviews from real customers.
2. Yelp.
Just like Google Yelp also allows businesses to create a page about themselves and share their projects and reviews to get more customers. On Yelp, you will find some information about the company that might not be visible from their GMB profile, which is why it is a great place to check and make sure that your service provider is doing a good job.
3. Trustpilot
TrustPilot is another great platform where real customers share reviews about the company. While not every company will have trustpilot reviews especially local ones in Vancouver, some of them may do. If they have, it is always a good idea to see what people say, because it is nearly impossible to fake reviews there as the platform makes it very difficult.
4. Better Business Bureau
If it says that your company is BBB accredited, that is a great sign. It means that they are a legit company that can be trusted. You see, it is not easy for some local window cleaning business in Vancouver to get accredited. They will need to provide a list of validation documents and go through a manual check before getting approved.
What are some good companies to work with?
1. Shack Shine.
These guys do a decent job on window cleaning as well as gutter cleaning, but they do have a couple weaker areas. We have had customers come from them in the past, so we know how they do their job. Most of our customers who have worked with Shark Shine in the past have told us that they would do a decent job, but miss some parts occasionally. On top of that, they charge a premium price for everything they do, which is not always in the best interest of the home or business owner. In case you like to splurge your money on cleaning, then sure, go for the most expensive cleaners, but if you are looking for a fair deal and bespoke service, it is better to look elsewhere.
2. Men in Kilts.
Men in Kilts is company that also specializes in window and gutter cleaning services across various locations including North Vancouver, Burnaby, Central Vancouver, and downtown area. Clients are mostly satisfied with their services, except for some miscommunication and small discrepancies in their work. It is also worth noting that they have a large customer base and will not always adjust their schedule to yours, so sometimes the cleaning will be at the time when they can do it, instead of when you can do it.
3. Gorilla Property Services.
Gorilla Property Services provide all kinds of different services from duct cleaning to graffiti removal services. Their company looks legit online, but many of the customers have reported discrepancies compared to initial quote estimates and the final costs of the projects.
4. Vancouver View Cleaning
We are known for actually caring about our customers and solving the exact problem that their property has presented. We work on your schedule and adjust to your preferences unlike any other service provider. We do more than just cleaning, we do solve the problem that you cannot solve by yourself in the most efficient way possible. Call us today for an estimate.
Final Verdict
Before you hire any company, it is important that you conduct a good research on what they do and how they do it. Make sure to check all of the online directories for reviews and information about the company prior to working with them. It is also a good idea to request a quote from them and see what they give you. Talk to their sales person about the services and ask them some tough questions to see how they handle it. Also, don’t forget to verify their credentials and insurance.
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